Customer Feedback & Support for Love With Food

Knowledge Base

  1. Account Questions 

    1. I forgot my password, how do I get a new one?
    2. How do I update my credit card?
    3. How do I switch between plans? Tasting to the annual plan?
    4. What is the End Date on My Account?
    5. How do I change the email address on my account?
  2. Billing and Cancellation 

    1. How do I cancel my subscription?
    2. How do I use my coupon code?
    3. My plan was canceled, how do I resubscribe?
    4. How do I avoid being charged to renew my subscription?
    5. I forgot to use my coupon code!
  3. Deals 

    1. How do I redeem my Gilt City Promotion?
    2. I didn't receive my special $15 deal?
    3. I bought a Gilt City voucher, why do I have to enter my credit card?
    4. Do plans bought from Groupon or Rue La La renew?
  4. Deluxe Box 

    1. Can I get both the Tasting Box AND the Deluxe Box?
    2. Will the Deluxe Box and Tasting Box have the same items?
    3. How do I switch from a Deluxe box to a Tasting box?
    4. Will I get a pro-rated refund if I upgrade to the Deluxe Box?
    5. How do I upgrade my plan to the Deluxe box?
  5. General Membership Questions 

    1. Can I pick and choose what goes in my box?
    2. What is Love With Food Box membership?
    3. How do I sign up for a Love With Food account?
    4. How does a Love with Food membership work?
    5. What's the difference between each box?
  6. Gift Subscriptions 

    1. Can I give a Love With Food Box membership as a gift?
    2. How do I place an order for a Gift Subscription?
    3. How can I place a corporate gift order?
    4. Will my gift subscription renew?
    5. Can I choose when the first gift box is shipped?
  7. Gluten Free Box 

    1. How many Gluten Free items will be included in this box?
    2. How much will the Gluten Free box cost?
    3. Can I switch to the Gluten Free box from my current subscription?
    4. How many meals are donated for each Gluten Free box?
    5. Can I give the Gluten Free box as a gift?
  8. Reviews & Points 

    1. How do I earn more Love With Food Points?
    2. Why didn't I get the points from referring my friend?
    3. I want to blog about Love with Food!
    4. How do I check my point balance?
    5. Can I redeem Love With Food Points for monthly boxes?
  9. Recipes 

    1. How do I add a recipe?
    2. How do I edit a recipe?
    3. How do I search for a recipe?
  10. Shipping 

    1. How do I change my shipping address?
    2. I still haven't received my box?
    3. Why does it take so long to ship out a box?
    4. My box says it's been delivered but I haven't received it.
    5. Deadline to Change my Shipping address every month?
  11. Shop Products 

    1. What is your return policy for full-size products?
    2. How long does it take to receive my Shop orders?
    3. I entered the wrong Shipping address for my order, help?
    4. I’m in love with the food you sent me! Where do I buy it?
    5. If an item is out of stock, do you ever receive those items again for purchase?
  12. All articles 

    1. What's in a Love With Food box? What are your membership perks?
    2. How do I cancel my subscription?
    3. Can I give a Love With Food Box membership as a gift?
    4. How do I change my shipping address?
    5. What is your return policy for full-size products?
    114 articles 

Feedback and Knowledge Base