Knowledge Base

  1. General Membership Questions 

    1. Can I pick and choose what goes in my box?
    2. What does it mean to have a Love With Food subscription?
    3. How do I sign up for a Love With Food account?
    4. How does a Love with Food subscription work?
    5. What's the difference between each box?
  2. Account Questions 

    1. I forgot my password, how do I get a new one?
    2. How do I switch between plans? Tasting to the annual plan?
    3. What is the End Date on My Account?
    4. How do I change my current password?
  3. General Cancel 

    1. How do I cancel my subscription?
    2. My plan was canceled, how do I resubscribe?
    3. How do I avoid being charged to renew my subscription?
    4. Didn’t receive my box, was my order canceled?
    5. I already cancelled my order, why am I still getting a box?
  4. Billing 

    1. How do I change my billing address?
    2. How do I update my credit card?
    3. When will you bill me for my subscription order?
    4. Can you change the date I get charged for my box?
    5. Why did I receive a $1.00 charge?
  5. Shipping 

    1. How do I change my shipping address?
    2. I still haven't received my box?
    3. How Do I Find Subscription Tracking Information?
    4. Why does it take so long to ship out a box?
    5. My box says it's been delivered but I haven't received it.
  6. International 

    1. Do you ship Internationally?
    2. Am I charged in my local currency?
    3. What method will you ship my packages?
    4. What is the shipping cost?
    5. Do you charge duties and taxes?
  7. Deals 

    1. How do I use my coupon code?
    2. Can I use my Love with Food coupon in your Shop?
    3. I forgot to use my coupon code!
  8. Deluxe Box 

    1. Can I get both the Tasting Box AND the Deluxe Box?
    2. Will the Deluxe Box and Tasting Box have the same items?
    3. How do I switch from a Deluxe box to a Tasting box?
    4. Will I get a pro-rated refund if I upgrade to the Deluxe Box?
    5. How do I upgrade my plan to the Deluxe box?
  9. Gift Subscriptions 

    1. Can I give a Love With Food Box membership as a gift?
    2. How do I place an order for a Gift Subscription?
    3. How can I place a corporate gift order?
    4. Will my gift subscription renew?
    5. Can I choose when the first gift box is shipped?
  10. Gluten-free Box 

    1. How many Gluten-free items will be included in this box?
    2. How much will the Gluten-free box cost?
    3. Can I switch to the Gluten-free box from my current subscription?
    4. Will I get a prorated refund if I switch from a different plan?
    5. How do I place an order for a Gluten-free box?
  11. Reviews & Points 

    1. How do I write a review for my monthly box?
    2. How do Love With Food Points work?
    3. How do I earn more Love With Food Points?
    4. How do I check my point balance?
    5. How do I use my Love With Food Points?
  12. Rewards Pantry or Snack Shop 

    1. Snack Shop Tracking Number
    2. When is the Rewards Pantry Updated?
    3. What is your return policy for full-size products?
    4. I entered the wrong Shipping address for my order, help?
    5. I’m in love with the food you sent me! Where do I buy it?
  13. All articles 

    1. What's in a Love With Food box? What are your membership perks?
    2. How do I cancel my subscription?
    3. How do I change my billing address?
    4. Why have a Love With Food Subscription?
    5. Can I give a Love With Food Box membership as a gift?

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