Have you checked your tracking number?
If so, just remember that our boxes are only shipped out once a month, around the 10th of each month. Shipping can take anywhere from 7-12 business days (Monday-Friday) to be fully delivered. So if you’re within that time frame, then your package is still on its way to you.
If you haven't received your box by the 24th of the month, please contact firstname.lastname@example.org. We're happy to take care of you.